SUMMARY OF RESPONSIBILITIES:
Plans, organizes, directs, administers, and coordinates the activities of the Latin American Division in accordance with established policies, goals and objectives. Provides details to executive management regarding the activities of the LAD Sales department and support groups in order to contribute to improved sales and profitability of KDA.
* Internal contact with various departments in the company.
* External contact with all officers of major customers and other people within the same accounts and general public.
* All levels of KDA staff and management.
* KDA customers and potential customers.
* Professional and trade associations; press and media representatives.
* Kyocera technical, business planning, R&D and manufacturing staff.
* Outside vendors for equipment and services purchased by Kyocera.
AUTHORITY:
* Limited supervision required. Follows established methods and procedures, and refers exceptions to the Senior Vice President of Sales.
* Works within authorities designated by the Senior Vice President of Sales.
MISCELLANEOUS:
* This position is one of high visibility inside and outside the company, and the incumbent must maintain a high level of professionalism at all times.
NOTE:
This is a general description of the duties and responsibilities most frequently required of this position. The company may from time to time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.
SUMMARY OF RESPONSIBILITIES:
Within the policies and guidelines of the Company, the incumbent is to maintain constant communication with Administrator for smooth operation of Shipping duties.
• Export duties
• Inventory Control
• Customer Service Support
• Administrative Duty
• Price quotation
• Order confirmation
• Support receiving order
This position requires individuals to perform aggressive and professional customer service for both external and internal customers; be an effective communicator, complete inquiries accurately and efficiently, resolve discrepancies expertly with a high degree of empathy, and demonstrate a consciences attitude at all times.
ERP Lead’s core responsibility is to maintain Oracle eBusiness suite functionality and production support. The ERP Lead will work closely with Business Users to gather, prioritize requirements and resolve issues related to Oracle ERP and other integrated applications.
The System Support Engineer is responsible for providing pre-sales and post sales support on Kyocera digital products, with a heavy emphasis on network connectivity and software compatibility issues. The territory includes Indiana and Kentucky.