When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability, and a sense of urgency all while putting knowledge to work to drive change.

In addition, we’re a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. has been officially certified as a Great Place to Work since 2021. An organization earns this distinction when its employees have expressed their trust in the people they work for, have pride in what they do and enjoy the people they work with.

As a Contracts Administrator, you will be responsible for managing all KDS Southwest accounts for all branches working with lease partners and internal and external customers. It is important to maintain excellent customer service representation to all groups.

The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn’t come around every day.

+ Maintains all cycles and process all maintenance agreement invoicing.
+ Set-up and maintain new contracts in eAutomate.
+ Setup new contracts in KFS and manage devices.
+ Run Meter reports for meter collection; assist in meter entry into eAutomate as needed.
+ Run monthly termination and lease reports.
+ Validate entered meters and estimate uncollected meters as needed.
+ Process all contract billing and mail out contract invoices.
+ Set-up new equipment and customers into Eautomate as needed.
+ Process all customer name, location, and address changes.
+ Reconcile National Accounts credit memo to eAutomate billings monthly.
+ Responds to customer inquiries as needed with regards to contract billing questions.
+ Set up new inter-territorial agreements with third parties.
+ Review and approve all inter-territorial bills received for AP processing.

Required:
+ High School Diploma or General Education Degree (GED).
+ One-year prior industry related experience preferred.
+ Ability to read, write, and comprehend simple instructions, short correspondence, and memos.
+ Ability to apply common sense understanding to carry out detailed written or oral instructions.
+ Ability to deal with problems involving a few concrete variables in standardized situations.
+ Basic Computer skills, including knowledge of MS Outlook, Word and Excel.

Preferred:
+ One year of prior industry related experience

Note:
This is a general description of the duties and responsibilities most frequently required of this position. The company may from time-to-time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.

Kyocera Document Solutions America, Inc is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays.

KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans and/or individuals with disabilities are encouraged to apply.