When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability and a sense of urgency all while putting knowledge to work to drive change.

In addition, we’re a Great Place to Work…and we really mean it! Kyocera Document Solutions America, Inc. was officially certified a Great Place to Work in 2023. An organization earns this distinction when its employees have expressed their trust the people they work for, have pride in what they do and enjoy the people they work with.

As a Parts Coordinator, you will be responsible for performing PSI operations for Kyocera Document Solutions America (KDA) and KDA Sales Companies (Canada, Mexico, Brazil and Chile), performing supply chain operations between overseas plants (Hong Kong, China, Vietnam, etc.) by collaborating with parent company in Japan (KDC).　You will be responsible for performing overall process related to Sales Operations Department for KDA’s internal organization, KDA’s Sales Companies (Canada, Mexico, Brazil and Chile) and parent company in Japan (KDC).

The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn’t come around every day.

PSI:

+         Place emergency orders for backordered items to KDC after daily analysis.

+         Manage inventory and backorders knowing Parts’ trend and characteristic.

+         Build and report sales forecast to KDC.

+         Manage PSI and monthly orders for KDA’s Sales Companies (Canada, Mexico, Brazil and Chile)

+         Analize to purchase discontinued and new model items

+         Maintain Open PO to KDC to avoid any late shipments and any discrepancy in each PO.

+         Perform other related duties assigned by the Manager.

Supply Chain Management:

+         Monitor import shipments from Kyocera’s oversea plants (HK, CN, VN and Japan) for PO placed to KDC.

+         Maintain and arrange ETA of backordered items and items increased demand with KDC.

+         Analize the lead-time for ocean transportation for PSI.

+         Process to return/ship items for technical issues to Kyocera’s oversea Plants (HK, CN, VN and Japan).

+         Perform other related duties assigned by the Manger.

Overall Process related to Sales Operations:

+         Process monthly warranty credit claim from Japan for KDA and KDA’s Sales Companies.

+         Support requests from KDA’s internal organizations, KDA’s Sales Companies, and KDC.

+         Provide other related support such as pricing set up, report creations and data analysis.

+         Perform other related duties assigned by the Manager.

Relationships:

+         Work closely with KDC.

+         Daily interaction with KDA’s internal organizations such as Technical, Logistics, Customer Service, IT and KDA’s Sales Companies (Canada, Mexico, Brazil, and Chile).

+         Regular interaction with Venders, Forwarders, and Brokers.

Required:

+         Bachelor’s degree and 5 years of supply chain management or inventory management experience.

+         Solid knowledge of inventory control principles, including sales forecasting, purchasing, and order fulfillment.

+         Advanced proficiency in MS Excel, including the ability to perform complex data analysis, create dynamic spreadsheets, and utilize advanced functions and formulas. Advanced experience with PivotTable and VLOOKUP/VLOOKUP a must.

+         Experience in ERP including Oracle.

+         Strong analytical skills with the ability to gather and analyze data from various sources, develop hypothesis, and problem-solve complex business issues.  

+         Strong Time Management and Project Management.

+         Excellent people skills enabling collaboration, innovation, coordination, and influence across organizations.

+         Ability to work and interact with all levels of management/departments.

+         Self-directed with the ability to work independently.

Preferred:

+         Knowledge and experience with VBA.

+         Experience with supply chain management systems such as SAP, JDA, Oracle, etc.

+         Experience in project management and leading process improvement initiatives.

+         Bilingual Japanese/English (Fluent Speaking and Writing)

Note

This is a general description of the duties and responsibilities most frequently required of this position. The company may from time-to-time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.

Kyocera Document Solutions America, Inc is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays.

KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans and/or individuals with disabilities are encouraged to apply.